Hardware Warranty

Warranty Terms & Conditions

Please note the products you purchase has a 1 year (12months) warranty. Do not open the unit or try to repair the item as this would void the warranty on the product.

“Any repairs or replacements must be performed by an authorized service center designated by the manufacturer ( Solimedia Technology Inc.). The warranty does not cover shipping costs for sending in the equipment for repair or replacement. Proof of purchase is required for warranty service. The warranty is void if the equipment has been tampered with or repaired by unauthorized personnel. This warranty is the sole and exclusive warranty for the equipment, and there are no other warranties, express or implied. The manufacturer shall not be liable for any incidental or consequential damages arising from the use or inability to use the equipment.

To make a warranty claim, please contact the Solimedia Technology Inc. with proof of purchase. The manufacturer reserves the right to repair or replace the equipment at its discretion. This warranty gives you specific legal rights, and you may also have other rights which vary in each country. 

By using the equipment, you agree to abide by the terms and conditions of this warranty. Failure to comply with these terms may result in the warranty being voided. If you have any questions about the warranty or need assistance with a warranty claim, please contact the Solimedia Technology Inc. for further assistance.The warranty means; equipment hardware is warranted for the term of 12 months from the purchase date to be free of defects in materials and workmanship under normal use and service; this does not include electrical, mechanical, or other damage resulting from improper use of hardware, either accidental or intentional. The warranty does not include the product’s fit for purpose, nor does it include firmware. Equipment that is damaged by physical abuse, over-voltage, or lightning, or that is used in a manner not intended by the manufacturer, is not eligible for warranty repair or replacement.