Get In Touch
+1 604 336 7000
+1 604 568 9797
sales@solimedia.net
support@solimedia.net
329-470 Granville Street
Vancouver BC V6C1V5 Canada
Frequently Asked Question!
The warranty period for Mikrotik & Grandstream products is one year from date of purchase. The warranty for Optcore is 3 years for Fibre modules & 1 year for media converters.
Yes Solimedia Technology only sell equipment from manufacturers which have appointed them as authorized distributors. All equipment sold are shipped to us directly by manufacturer.
Normally all purchases made before 3 PM pacific standard time will be shipped the same day. We strive to ship out orders within 3 hours of purchase.
Yes absolutely; when you make a purchase with store pick up (shipping option) we will send you a shipment is ready email to you . That indicates your item(s) ready. Please note our office hours.
Our office is located at the junction of Granville & West Pender in downtown Vancouver. We are located next to waterfront train station & many bus services have stops near our office.
We strive to ship out your ofer within 3 hours or same day.The shipment is handed to your courier of choice (i.e. UPS). It varies depending your chosen service.